How I Got Swindled at an ATM in Tijuana: A Cautionary Tale

I was enjoying the vibrant Padrisimo festival in Zona Norte, Tijuana, soaking in the lively atmosphere and colorful street performances. Amidst the festivities, I realized I needed some cash, so I stopped at an ATM near Avenida Revolución to make a quick withdrawal. What followed was an unexpected and nerve-wracking experience that taught me valuable lessons about vigilance and security.

The Incident

It all happened just outside Avenida Revolución in Zona Norte, Tijuana. I was standing in line at a bank that had a row of ATMs. There were three machines, and I went to the first one, which was empty. As I started to use the machine, a man behind me spoke up in English, saying that the ATM was for deposits only. His fluent English caught my attention, and I looked back at him, confused. He then said, “That’s fine, you can withdraw.”

I proceeded to insert my credit card, but he interrupted, claiming I was inserting it the wrong way. I hesitated, but then he took the card from me, stating he would show me how to do it. I could have sworn the card went into the machine. He then said the machine would ask for my PIN. Strangely, the ATM displayed a message in Spanish asking for a phone number, but he insisted it was my PIN. Trusting his guidance, I entered my PIN.

When nothing happened, I decided to cancel the transaction and get my card back. He told me I needed to enter my PIN again to cancel. I complied, but again, nothing happened, and my card did not return. At that moment, the man slipped away, and I began to feel suspicious.

Determined to resolve the situation, I took out my debit card and inserted it correctly into the ATM. I successfully withdrew cash, which made the previous transaction with my credit card even more perplexing. I immediately found a seat by the bank’s door, took out my laptop, and logged onto my USAA account to block my credit card.

A couple of hours later, I checked my account again and noticed several declined attempts to charge thousands of dollars in the U.S. The thief had tried to use my card, but thankfully, he didn’t get anything. Despite the ordeal, I was relieved that my quick actions prevented any financial loss.

Lessons Learned

Reflecting on this experience, I’ve gathered several important lessons that I’d like to share:

  1. Be Wary of Strangers at ATMs: While most people are friendly and genuinely helpful, it’s crucial to be cautious when someone approaches you at an ATM, especially if they offer unsolicited assistance.
  2. Protect Your PIN: Always shield your PIN entry from anyone nearby. Use your hand or body to block the view, and never share your PIN with anyone.
  3. Use Familiar ATMs: Whenever possible, use ATMs inside banks or in well-lit, secure areas. Avoid using isolated or unfamiliar ATMs, especially in foreign locations.
  4. Language Settings: If you’re unsure about the language settings on an ATM, switch it to English if available. If not, consider using a translation app on your phone to help navigate the instructions.
  5. Trust Your Instincts: If something feels off, trust your instincts and walk away. You can always find another ATM or return later.
  6. Act Quickly: In case of any suspicious activity or potential fraud, act quickly. Contact your bank immediately to block your card and monitor your account for any unauthorized transactions.

Final Thoughts

Traveling is about exploring new places and enjoying different experiences, but it also requires vigilance and caution. My experience in Tijuana was a stark reminder of the potential risks and the importance of staying alert. By sharing this story, I hope to raise awareness and help others avoid similar situations. Stay safe and travel smart!

Have you ever experienced something similar or have tips to share? Feel free to leave a comment below. Let’s learn from each other and keep our travels safe!